FAQs

 

How far in advanced do I need to order?

We require at least 3-4 weeks in advance and during the holidays, we recommend ordering 1-2 months in advance. Depending on availability, we will try my best to accommodate last minute orders. 

How do I place an order?

The best way to submit a custom order is filling out our information form under our Inquiry Form page.

Do you require a deposit?

Yes, we require a 50% non-refundable deposit on orders over $100 and the remaining balance due one week prior to your event date. No changes will be made after final payment. Full payment is required upon booking for orders under $100. We require a $200 non-refundable deposit for any table. When booking your order, a deposit must be paid within 48 hours. Your order will not be finalized until the deposit is paid.

What is your cancellation policy?

In the event of a cancellation, deposits or any amount that has already been paid is non-refundable. Deposits on cancelled orders can be applied to a future order within a year from original event date.

What payment do you accept?

We accept payment in cash or through Venmo, ApplePay, and Zelle.

Where are you located?

Riverside County, CA.  Delivery is available upon request.

What is a rush fee?

There will be a $30 fee added to any order placed within a week prior to pickup.  Fee will increase depending on custom orders and the day booked prior to pickup date.